Privacy policy for the mobile application
These terms cover the ATRIA mobile application for iOS and Android. For purchases on the website, our e-shop privacy policy applies.
Who processes your data
The operator of the mobile application is ATRIA SK s.r.o., P. Mudroňa 5, 011 38 Žilina, Slovakia, Company ID 45473480, registered in the Commercial Register of the District Court Žilina.
Data protection contact: info@atria.sk, +421 917 133 662.
What data we process and why
E-mail address. You enter it when signing in. It is used for sign-in with a one-time code (the app uses no passwords), to link your orders and for notifications you switch on yourself. Legal basis: performance of a contract and our legitimate interest in operating the account.
Billing and delivery address, phone number. You enter them when ordering. Without them we cannot deliver the goods or issue an invoice. Legal basis: performance of a contract.
Orders. We keep them as accounting records. Legal basis: legal obligation.
Watched items and service reminders. Only if you switch them on. We store your e-mail address and the selected item so we can notify you about a restock or a price drop. Legal basis: consent – withdraw it by switching watching off in the app.
Device notification token. Only if you allow notifications. Used solely to deliver notices about order status, price drops and restocks. Legal basis: consent.
Complaints and questions. The text you write, and any photos you attach, reach us by e-mail. Legal basis: performance of a contract and handling your request.
What stays only on your phone
The following data never leaves your device and we have no access to it: saved delivery addresses, cart contents, favourites, recently viewed products, material lists, search history and app settings (language, currency, price display, dark mode). Uninstalling the app deletes them.
What we do not do
The app does not track your location, uses no advertising identifiers, does not profile you for advertising and we do not sell your data. The camera is used only when you start barcode scanning or attach a photo to a complaint; images are never sent anywhere on their own. The microphone is used only during voice search that you start by tapping.
Who we share data with
Only those without whom the app could not work:
- Shoptet – the e-shop system where the order is created and processed
- Resend – sending e-mails (sign-in codes, notifications)
- Railway – running the application server
- Apple / Google – delivering push notifications if you enable them
- carriers and payment gateways – to the extent needed to deliver and pay for the order
We do not pass data to anyone for marketing purposes.
How long we keep it
We keep your app account and its data until you delete it. Orders are kept for the period required by law. Sign-in codes expire within 10 minutes.
Deleting your account
You can delete your account directly in the app: Menu → Account → Delete account. We delete your account, watched items, service reminders and notification tokens. Orders are not deleted – they are accounting records we must keep by law. To delete your customer account on atria.sk as well, write to info@atria.sk.
Your rights
You have the right to access your data, to have it corrected or erased, to restrict processing, to data portability and to object. Consent (notifications, watched items) can be withdrawn at any time. Exercise these rights at info@atria.sk. You may lodge a complaint with the Slovak Data Protection Authority.